“I am such a skeptical and negative person that truly I did not think you would be able help me. So many people have said they would help me over the years with various things in business and many of them have not held up their end of the bargain. To be honest, many people have taken advantage of me and my husband and that’s why I was so negative about this sale.
When we ran into issues with getting payoffs I just kept expecting you to call me and say you were done. But each time you called you would calm me down and walk me through what was going to happen next.
Every time we were on the call together with the mortgage company you handled yourself so well. I would not have been able to deal with them by myself. I know we had to delay the closing, by no fault of your own, but I am so glad you stuck with me on this and got it done. I don’t think there is anyone else that would have gone to such great lengths to help me.
I don’t know what else to say other than thank you. I am so thankful I contacted you and Alan to help me. Thank you.”